Ordering

How to place an order

The best way is for you to place your order online via this website. You'll have the option of checking out as a guest, or create an account for faster future purchases.

You can also call us at 310-709-1588 to place your order, Monday to Friday, between 8am and 5pm PST, except on national holidays where we are closed. Please make sure to have your credit card information ready when calling.

Accoutrement does not accept check payments at the moment.

 

Prices & Taxes

All prices on our website are in US dollars. Orders ship from California, so applicable taxes will be charged during checkout as per state and federal laws.

Accoutrement reserves the right to change pricing without notice. Please subscribe to our newsletter via the form at the bottom of any of our website pages, in order to stay informed.

 

Accepted forms of payment

We currently accept payments from all major credit cards companies including, but not limited to, Visa, MasterCard, American Express and Discover.

We also accept PayPal and Apple Pay.

Credit card authorization

Your credit card will be charged as soon as you check out. The credit card processing service we use is Stripe.

 

Finding the right product(s)

You can browse all products on our STORE page. There, you'll have several selections you can pick from on the lefthand side, and sort through what you are looking for.

You can also use our search bar on the right at the top of any pages, and enter a key word like summer, flower, plaid, etc.

 

Your satisfaction is our priority

We want you to love your purchase! Please note that due to the handmade nature of our products, there may be slight variations in some items. We believe this is one of the beautiful things about unique handmade products.

Please contact us if you are not completely satisfied with our products and/or services, via:

We are open Monday to Friday, 8am to 5pm PST, national holidays not included.

 

Disclaimer

Some pets are wild and love having fun!  For some of our furry friends, accessories like the ones sold by Accoutrement are not appropriate.  It is your responsibility to decide if our products are safe for your pet(s).

Accoutrement’s products are not designed or intended for use by children. 

In no event shall Accoutrement be liable for any direct, indirect, punitive, incidental, or special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

Use of Accoutrement’s products indicates your agreement to these terms. If you do not wish to agree to these terms, you have 14 days from the date of purchase to return the unused product(s).

 

 Thank you for shopping at Accoutrement!